Buyer Tips
Owner sincere confession
You think of the problem and you did not expect problems,england patriots jerseys here are detailed instructions, you are requested to read. Special note: This is equivalent to the shopping-related contracts, as you captured goods, which means that you accept the relevant terms of the contract. If there is not understand, please consult Our online customer service. Thank you!
1 quality of goods and service issues? Our strive to provide customers with high quality and cheap price products, but in the details, there may be some minor flaws. We sold the goods, as long as customers are not satisfied, without prejudice to the case of secondary sales, can be returned unconditionally! Shop prior to shipment inspection of goods, but still difficult to avoid inadvertently wrong, if you receive the goods, or significantly more serious quality problems, be sure to contact us in time, will give you a satisfactory solution . A high-quality seller should be responsible for each customer; the same time, a high-quality customers, will surely be responsible for others will not deliberately make things difficult for the seller. For part of the communication give the seller without the negative feedback of low-quality customers, please take a detour! Evaluation is a two-sided mirror, reflects not only the credibility of the shop, also reflects the customer’s own quality, training and character.
2 issue of commodity prices? Our products are price, customer service personnel are often in a highly busy, and they do not have permission to negotiate additional discounts, and really no time to entanglement in the price, this may affect you the fun of haggling, the owner of you in this News to 120, 000 points Sorry, I urge understanding!
3 shipping logistics problem? A, under normal circumstances, the day of payment transactions, the day of delivery, at 6 pm after the payment transaction, next day delivery. Particularly during major events or temporary out of stock off the code and other special circumstances, may be shipping delays. Jiangsu, Zhejiang and Guangdong area, delivery 1-2 days after arrival. B, restaurant co-express logistics company for the CCES, because competition between courier company, so there is no cooperation in some other courier companies do not want to shop pickup. Therefore, only the CCES can not reach the place, restaurant before forwarding other courier companies. Our logistics company, non-cooperation, if the problem is difficult to query and track, please understand. C, the standard shipping: Jiangsu, Zhejiang and Guangdong, the first weight 7 $/KG, added weight 3 $/KG, other parts of the first heavy 10-12 $/KG. D, the day after you log in Taobao payment, the transaction log in, you can check whether the delivery and tracking logistics information. If you have not found the next day to see shipping information, there may be a problem no shipping, please contact us. E, the courier company’s delivery time and service quality are not beyond the control of the restaurant, but in different regions of the same company courier personal qualities are also very different. Therefore, if the goods are delivered late, please do not hesitate to contact us shop will try to assist customer inquiries, press. After your customer orders, delivery location must ensure that people sign, while keeping the phone turned on or fixed phone was answered. In order to avoid delay or loss. F, the goods received, please be sure to check the package is damaged while in the courier person opened the package checks whether the number of matches. If you have questions, please be sure and call us immediately, then contact the inconvenience, please let courier sign that, after time and then contact us. If you are a commissioned collection, the collection also ask you to advance to the person clearly. If you can not provide conclusive evidence to prove that the number of deficient or damaged goods, you will difficult to guarantee the legitimate rights and interests, shop it would be difficult to bear the resulting losses.
4 returned goods issue? Our goods sold, as long as unused, packing, hang tags intact, and make the goods returned within 7 days after receipt of request, we will quickly be returned (except for personalized custom products). Goods returned Note: A, please consult carefully before buying commodity-related cases, because we do not know your expectations for commodities, so Do not you feel the unilateral right to evaluate product quality is good or bad. If there is no significant quality issues, returns generated from the freight, all by the buyer, please understand. B, as a result of the quality of goods were returned, we will assume two-way transportation costs; if the return, we only take one-way shipping. C, individual customized products and specials, such as no quality problems, not returned. D, because the courier to pay the freight generally twice as expensive, so the return of freight, a buyer must first advance, subject to return again after we pay to the buyer, refund to the buyer the amount of freight shipped by us in principle freight standards, if more than the actual freight, more than in part by the buyers themselves. In order to ensure the timeliness of Returns, please try to use the CCES or rhyme delivery, do not use the post office delivery. This gives you trouble, we are very sorry, like him understanding
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